Privacy Policy
Effective: September 14, 2026
JC Appliance and Services LLC ("we," "us," "our") provides air conditioning installation, service, and repair in the Miami area. This policy explains what information we collect, how we use it, and your choices.
Information we collect
- Contact details you give us — name, phone number, email address, and service address — when you call, email, or use the quote request form on our website.
- Job details — the equipment, problem, or project you describe so we can prepare an estimate or schedule service.
How we use your information
- To respond to quote requests and schedule, confirm, or update service appointments.
- To send service-related text messages (see "Text messaging" below).
- To operate and improve our business — nothing more.
Text messaging
What we send: appointment confirmations, scheduling updates, technician arrival notifications, and service reminders related to work you requested.
Frequency: message frequency varies — typically a few messages per service request. You will not receive marketing blasts.
Cost: message and data rates may apply.
Opt out: reply STOP at any time to stop receiving texts. Reply HELP for help.
Consent: your consent to receive texts is not a condition of purchase.
Mobile numbers are never shared
We do not share, sell, rent, or disclose your mobile phone number or text-messaging consent data with third parties or affiliates for their marketing or promotional purposes. Mobile numbers are used only to deliver the service messages you requested.
Other sharing
We share personal information only when needed to run the business — for example, with the phone carrier delivering your texts — or when required by law. We do not sell personal information.
Data security
We take reasonable steps to protect your information, but no method of transmission over the phone network or internet is completely secure.
Contact us
Questions about this policy? Call (305) 620-3768 or email jc@jcapplianceandservices.com.